Bandys General Rental Terms and Conditions
1. The Driver:
For vehicle rental, the primary driver listed in the contract must be at least 21 years old and have a valid driver’s license held for at least one year, which must be supported by original documents. If a second driver is required, they must be present at the time of vehicle pickup and present their original driver’s license, along with a valid ID for Moroccan residents or a passport for foreigners. Only the drivers designated in the rental contract are authorized to drive the rented vehicle.
2. Duration:
The rental is granted for the duration specified in the contract, unless a formal extension is accepted by the rental agency. If the vehicle is not returned by the agreed-upon date, the rental agency reserves the right to recover the vehicle, wherever it may be, at the renter’s expense.
3. Delivery / Return:
Bandys Rental offers you the flexibility to choose the location where you wish to pick up or return the vehicle (Airport, Hotels, Train Stations, etc.), subject to prior agreement.
4. Fuel:
The renter is responsible for the fuel. The vehicle will be provided with a specified level of fuel and must be returned with the same level. No refund will be given for any remaining fuel in the tank upon the return of the vehicle.
5. Payment / Deposit:
Payment can be made on-site in cash (euros or MAD), by credit card (note that credit card payments incur an additional 4% fee), through secure online payment, or by Swift transfer. Our rates include unlimited mileage, lubricants, and vehicle maintenance, as well as vehicle delivery and pickup.
All our rates are quoted in euros. A deposit is required in the form of a pre-authorization on your credit card (the amount will be determined based on the category of the rented or desired vehicle) and will be released upon the return of the vehicle.
5. Online Payment:
Your payments through various channels are secured by the Centre Monétique Interbancaire (CMI), ensuring a fully secure payment service.
The consumer confirms to Bandys Rental that they have the necessary authorizations to use the payment method chosen when validating their order.
In the case of payment by credit card, the clauses regarding the fraudulent use of the payment method, as stipulated in agreements between the consumer and the card issuer, apply, as well as the agreements between Bandys Rental and its banking institution.
Proof of Transactions Paid by Credit Card:
The data recorded by the Centre Monétique Interbancaire (CMI) on the multi-channel payment platform, on behalf of Bandys Rental, serves as proof of all commercial transactions between you and Bandys Rental.
6. Insurance:
The vehicles are covered by comprehensive insurance, with the exception of tires. However, in the event of damage other than theft of the vehicle, fire, glass breakage, liability, and personal accident insurance (PAI), a non-waivable deductible remains the responsibility of the driver if their liability, whether partial or full, is established. In the event of an accident, damage to the vehicle is only covered if an accident report is provided within 24 hours.
Use of the vehicles on unpaved roads (tracks) is prohibited, except for 4×4 vehicles. The driver is solely responsible for any traffic violations.
In case of a mechanical breakdown not attributable to the client, a replacement vehicle is provided by our agency. However, in the event of an accident for which the client is responsible, the cost of the replacement vehicle, as well as delivery fees, will be charged to the client. Similarly, the costs for towing the damaged vehicle will be the client’s responsibility in the event of an accident for which they are at fault.
It is strictly forbidden to drive our vehicles on slopes, near the sea, or in rivers. If this prohibition is not observed and damage is caused to the vehicle, the renter will be liable for all repair costs, without any cap. In such cases, the deductible will not apply.
7. Jurisdiction:
Explicitly, any dispute concerning this contract will be subject to the jurisdiction of the court located within the area of the rental agency’s headquarters. However, the rental agency reserves the right to waive the application of this jurisdiction clause and to bring the dispute before any competent court.
8. Refunds:
The total rental amount must be paid in advance for the entire rental period and will not be refunded in the event of a reduction in the rental duration.
Regarding the deposit, its payment constitutes a firm commitment by both parties. In the event of a reservation cancellation by the client, the deposit paid will not be refunded but will be retained as a credit usable for a future reservation.
Additionally, in the event of a flight cancellation due to the implementation of a new health protocol related to the COVID-19 epidemic by the government, please note that neither the total rental amount nor the deposit paid will be refunded. However, this amount will remain available as a credit, usable at any time and for any future date.
9. Required Documents:
Driver’s License:
To rent a vehicle, a valid driver’s license held for at least 2 years without major infractions is required. Holders of a British driver’s license must present the photocard at the time of rental.
Identification:
A valid form of identification, such as a passport or ID card, is required for the rental. If your ID does not include or match your current address, you will also need to present a separate proof of address.
Deposit and Credit Card Information:
We accept the following payment methods: American Express, Eurocard, Maestro, MasterCard, Visa, Debit Card.
A deposit of at least 1000 euros and up to 3000 euros will be charged to your account for the entire rental period. This deposit acts as a guarantee in case of damage or theft of the vehicle. It will be automatically refunded if there is no theft or damage during the rental period. Please note that the deposit amount is not equivalent to the total liability deductible indicated in the Insurance section.
The credit card(s) must be in the name of the primary driver.